Based in Fiji, the client is one of the leading providers of airways services. The client even offers other add-on services like Regional Booking, Seat Selection, Luggage Allowance, Airport weather, Travel Alerts, Flight status, Flight schedules, Group flight booking, Route Map, etc. which are game changers for the service qualities, resulting in the loyalty to customers.
Some of the challenges faced are as listed below:
- Implementation of functionalities for managing the Document, Business unit, Knowledge Hubs and other important sections
- An advanced search facility to fetch search related results automatically, accurately and rapidly
- Reflecting automatically each minor modification or update in Document Library to Microsoft Power BI reports
TatvaSoft designed and developed an intranet solution that manages documents and details related to services provided by the company. The proposed solution facilitates the user-friendly URL and the responsive UI support for the visibility in browsers.
Other provided key features of the solution are:
- Eforms: Facilitates different document management for each available categories and sub-categories
- Document center: Maintains different document library like User Guide, Manual, etc.
- Knowledge Hub: Facilitates the internal knowledge sharing of blogs, events, ideas, opinion etc. Each blog can be sync based on category.
- Business Units: Manages all the internal sites for departments like HR, Information Technology, Inflight Services, Engineering, Links, Airways services, Foreign Services, Sales & Marketing etc.
- Events: Notification are sent for reminder alerts for upcoming events, functions, meeting, etc.
- Even NEWS feed support is provided with functionality to share it on various social media like Facebook and Twitter.
- Manage department based dashboard reports based on Power BI
- Search functionality from the complete solution and displays the result as per the keyword matched
- Manages the data for the currently available Special Offers/Discounts/Vouchers on the different Packages, Hotels, Flights, etc.
Client drew immense privileges from the intranet solution, as the process was well-synchronized providing reports for each and every updates and also notifies regarding the upcoming events and meetings. The solution lifted up team productivity and even personal by integration of KPI and storing, sharing and searching capabilities.