Our Indonesian client was on the lookout for a fast, reliable and user-friendly food ordering app for their restaurant business aiming to enhance user engagement and make prosper their business. They came up with the idea of building a food delivery app which provides users to order food online as well as Dine-In option for their convenience.
“Food and Restaurant App” has a wide range of goals and objectives out of which the prime considerations are listed below:
- App should be Fast, secure and user-friendly.
- Smart and quick location search for food deliveries.
- User should customize order based on their choice.
- User should get benefit of loyalty, rewards and discount programs.
- Real time notification to customers.
- App should support two languages – English & Bahasa.
- Decision making reports.
The following is our approach to challenges. Tatvasoft built Food & Restaurant App with following features present inside:
Customer (App console)
- Login and Sign up.
- Provide 2 different service : Delivery and Pay & Pick
- Quick and easy search to find store.
- Geo location feature helps the user to order from the nearby store.
- Customer can customize order based on their choice.
- Order tracking to track the status along with the Google Maps integration.
- Provide different payment method: Cash on delivery and Online payment.
- Integrate DANA payment gateway for a secured online payment.
- Customers earn loyalty points to redeem or gain rewards by scanning a QR code.
- Push notifications for things such as order confirmed, order dispatched etc.
- Multi-lingual App : English and Bahasa
- Manage Profile: Update personal information, View order history, List of incentives such as loyalty systems, discounts and coupons.
Admin (Web console)
- Manage customer Profile
- Manage different stores with its location detail
- Live dashboard to view orders placed by customer
- Manage location based deals and programs
- Manage Loyalty, Rewards and Discount Programs
- Track and manage customer reviews and rating
- Manage rating , reviews and tips
- Generate decision making reports and analytics
TatvaSoft developed an effective solution by incorporating attractive new features in order to take this app to the next level. The outcome concisely was a fully functional app loaded with friendliest experience and performance. The app enables users to order online or dine-in option with restaurant itself. With both the options, customer can view complete menu and pick the right item that they want to eat and can easily place order anytime and anywhere.