Client

Industry: Travel & Hospitality

Client is based in Australia, it's one of the world's largest established hotel company, which organizes high quality escorted individual or group journeys to many of the world's fascinating region. The client has an idea for a solution which can facilitate Hotelier to register on a portal and use the information in an effective way thereby providing them with an ambitious advantage.


Challenge

Key challenges faced during implementation of "Hotel Booking System" are listed below:

  • A web based solution that is adaptive, customizable, innovative and capable of catering the needs of hotel firm.
  • Integration of the payment gateway.
  • Implementation of different filtration and sorting criteria.
  • Managing and maintaining updates in the different functionality like price, rating, certification etc.
  • Implementation of the search feature on basis of quotation number and booking number.
  • A scalable solution that can maintain and manage the field research details.
  • Implementation of the cart functionality, to maintain and manage the booking information.

Solution

TatvaSoft came up with a solution "Hotel Booking System" that was immensely useful and efficient having following features:

  • Accommodation
    • Consideration of functionality like date, room, persons, city for booking, etc.
    • Availability of amenities like restaurant, fitness center, air-conditioner, elevator, car parking and much more
    • Sorting for accommodation on basis of rating, price per night, refine by city etc.
  • Car Hire
    • Managing the different details like pick up country, city, start date, return country, city, end of duration date etc.
    • Filtration and sorting criteria on car leasing, car rental, price etc.
  • Agency and Agent details
    • List of details like name, location details, price along with it commission details, list of all saved quote number.
  • Client Supplier Wizard
    • Maintaining a list of agencies, along with their accounting invoice details.
    • Contract feature to maintain price listing for different seasons with contract markup for different hotels.
  • Booking Management System
    • Managing features like booking on basis of quotation number, booking cancellation, invoice raise, make payment along with partial payment functionality, booking summary, account details, policies and fees details.
    • Maintaining a list of booking, quotes, notification and alerts of reminder, group booking, etc.
  • "View Cart" functionality to keep track on past and upcoming booking details along with various details of location, services, prices, city details, agent details, etc.
  • Extensive features like a listing of the packages for different locations, cruises details, services details etc. are also included.

Technology

  • Tools & Technology : ASP.NET, MVC, C#, WebServices, Visual Studio
  • Database : Microsoft SQL Server

Result

TatvaSoft offered a solution that benefited client to have a viable centralized platform to manage hotel information, agency information, and customer information. Using this portal, various agencies could easily synchronize information related to hotels and could provide real-time services to visitors, with commission details from the application. Ease of handling all types of reservations like an individual, group, party, company, travel agent, etc.