Having a global presence in banking and related financial services, the client is basically representing Africa. Giving personal banking, corporate banking and wealth management services over the globe.
Client was having their reward program for shopping but wanted to expand it to travelling as well. So from a single platform customer can view a wide range of products and services such as flights, accommodation, car hire and holiday packages available at competitive prices.
"Travel Redemption Store" has a wide range of goal and objectives out of which the prime considerations are listed below:
- Secure Rewards Program
- Third party integration for flights, accommodations, car service information
- Payment through three ways: full reward points, full payment or combination of both
- Easy and quick search response
- Add multiple bookings in a single trolley like for flight, car service, accommodation
- Simply accessible and User-friendly platform
TatvaSoft developed a web application "Travel Redemption Store" for the above purpose. It offered following features which include:
- Members login to the website that is connected with the central database through API.
- Different price discounts for business members, retails members and non-members as per their user role.
- Search for available flights, hotels and cars through advanced search
- List of available Flights that can be filter and sort as per user convenience like user can sort flights by price, duration, flight type, etc.
- View detailed fare breakdown along with flight detail, all the details like flight departure, layover and other important information
- Add flight ticket to cart and it will show return available flight list so the user can book both from a single place.
- Checkout process with specifying user details that is as per the passport and can confirm the booking online.
- Can pay through using full reward point, full payment or combination of both rewards points and credit/debit card
- List of Hotels with its rating, the user can filter and sort the listing based on rating, price, etc. view hotel details, its address, rating, amenities, photos and can view other user's review.
- Available room type in the hotel, view its policy and to select any room type, view hotel location on the map.
- As per field selection in the search form, it display list of car service provider and the user can view their details, can book them.
- User can also book packages, those Packages divided in Family, Local, beach and international categories. And the further user can filter holiday packages, view package offering details and its price.
- For any conferencing enquiry, the user can fill a form with personal details, conference information and can send to admin. Admin will directly contact user then.
- Redirecting to other third websites for Visa, Insurance, Forex and online check-in information.
Form this platform customer directly can book flights, accommodation, can hire car and for which customer use his rewards points that help to make a stronger bond with the banking firm with the customers. From building a good relationship with the customer to attract new customers, the client got huge benefits from this platform to stand in this competitive time.